This privacy statement for CoinAILyzer ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our mobile application or website ("Services"), such as when you:
Questions or concerns? Reading this privacy statement will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@acon.ai.
This summary provides key points from our privacy statement.
What personal information do we process? When you use our Services, we may process personal information depending on how you interact with us and the choices you make. We collect and analyze coin images you upload, and process your chat conversations with our AI assistant, to provide identification, grading recommendations, and personalized advice. We use third-party AI services to power these features. We use coin images to train and improve our AI models. When you delete your account, coin images are anonymized (dissociated from your identity) and retained for model improvement.
How do we handle subscription purchases? Subscriptions are processed entirely by Apple App Store and Google Play. We receive only a limited, store-generated receipt (order identifier, product ID, expiration date, and status). We use this data solely to confirm your subscription and unlock premium features. We do not receive or store credit-card or billing details.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register in the app, express an interest in obtaining information about us or our Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information we collect may include the following:
Sensitive Information. We do not process sensitive information.
Payment Data. We do not collect credit-card or other billing information. When you buy a subscription through Apple App Store or Google Play, those platforms supply us with a cryptographically signed receipt that includes a transaction identifier, product identifier, subscription term, price tier, and renewal status. We store only the receipt (or a hashed version of it) and your OAuth2 user ID so we can verify the purchase, keep your premium features active, and reconcile refunds or cancellations. We never see your card number, address, or other payment credentials.
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details. If you choose to register in this way, we will collect the information described in Section 5 below.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We share subscription receipt data only with the issuing platform (Apple App Store or Google Play) for server-to-server verification. No other third parties receive subscription or payment information.
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details. We will receive certain profile information about you from your social media provider. No matter what data is received, the only data we store is an OAuth2 user-id — a unique identifier that, by itself, does not directly reveal an individual's real-world identity.
We will use the information we receive only for the purposes described in this privacy statement. We do not control, and are not responsible for, other uses of your personal information by your third-party social media provider.
In Short: We keep your personal account information only while your account is active. Coin images are retained indefinitely but anonymized (dissociated from your account) for AI model improvement.
Personal Account Information: OAuth2 user ID, preferences, and chat history are kept only while your account is active. When you delete your account, this personal information is deleted from our active systems.
Coin Images: Coin photographs are retained indefinitely for AI model training and improvement. When you delete your account, coin images are dissociated from your user ID and anonymized. Anonymized images are kept permanently to improve our identification and grading models.
Analysis Results: Identification results, grading predictions, and collection data linked to your account are deleted when you delete your account.
Subscription Data: Subscription receipts are retained while your subscription remains active and for up to 12 months afterward for reconciliation, chargeback defense, and tax record-keeping, then deleted or anonymized.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@acon.ai.
In Short: You may review, change, or terminate your account at any time.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the contact details provided in Section 13 below.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us. You will then be removed from the marketing lists. However, we may still communicate with you for service-related or administrative purposes.
If you would at any time like to review or change the information in your account or terminate your account, you can:
What happens when you delete your account: Your OAuth2 user ID, preferences, and chat history are permanently deleted. Your coin collection data (identification results, analysis) is removed. Coin images are dissociated from your account and anonymized for AI model training. Subscription history may be retained for up to 12 months for financial record-keeping.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at support@acon.ai.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy statement.
In Short: If you are a resident of California, Colorado, Connecticut, Utah or Virginia, you are granted specific rights regarding access to your personal information.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, unique personal identifier, online identifier, Internet Protocol address, email address, account name. Transaction or order identifiers associated with subscription receipts. | Only Online Identifiers and IP address. No other contact details. |
| B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment history, and financial information | NO |
| C. Protected classification characteristics under state or federal law | Gender and date of birth | NO |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data | NO |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings | YES – Coin photographs only |
| I. Professional or employment-related information | Business contact details, job title, work history | NO |
| J. Education Information | Student records and directory information | NO |
| K. Inferences drawn from collected personal information | Inferences drawn from any collected personal information | NO |
| L. Sensitive personal Information | NO |
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to app users and other consumers.
California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
Under the California Consumer Privacy Act (CCPA), California residents have the following rights:
To exercise these rights, you can contact us by email at support@acon.ai or by submitting a data subject access request.
Residents of Colorado, Connecticut, Utah, and Virginia have additional rights under the CPA, CTDPA, UCPA, and VCDPA respectively, including the right to access, correct, delete, and obtain a copy of your personal data, and to opt out of targeted advertising or the sale of personal data. To submit a request or appeal a decision, please email support@acon.ai.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy statement from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy statement frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, you may email us at support@acon.ai.
ACON AI
105 Runnymede Ave
Wayne, PA 19087
United States
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a data subject access request to support@acon.ai.